@Antonia, Do you have the debug option enabled in the settings? If not please enable debug, reset the log file and do a test purchase afterward so I can take a look. You can send the content of the log file using the contact form on the site. Stephan Paul
If you have an online store, you need shopping cart software to smooth the purchasing process. These top, tested, e-commerce platforms will have you managing stock and fulfilling orders in no time. Best Credit Card Processing Services Best E-Commerce Fulfillment Services Best Point-of-Sale (POS) Systems PinnacleCart is an e-commerce service that delivers a comprehensive set of features along with an intuitive platform. It has some downsides, but still takes an Editors' Choice among its e-commerce competitors. Shopify is the go-to choice for e-commerce platforms, and you get the tools you need for launch at the start to get your startup e-tailing operation online. Although the service is pricey when it comes to large transaction loads, Shopify still earns our Editors' Choice honor. Featuring numerous customization options, Wix Stores is a robust, e-commerce platform that's strongly geared toward beginners who want to quickly sell products or services. BigCommerce is a powerful and flexible e-commerce platform that provides robust features for seasoned online retail professionals as well as beginners. But it can get expensive if you choose its more advanced plans. Square Online is a simple-to-use e-commerce platform that lets businesses create attractive, feature-laden online stores. The service charges transaction fees and lacks a robust image-editing tool, but otherwise offers everything you need to sell online. While 3dcart doesn't pack quite the punch of our Editors' Choices, but it still provides plenty of oomph, especially if you're looking to get your online store off the ground quickly with an eye towards mobile customers. X-Cart is aimed mainly at seasoned e-commerce professionals due to a somewhat complex user interface when compared to the competition, as well as a need to know HTML coding to get full functionality. If you're HTML-enabled, though, it's well worth a look. Ecwid is a little different from its competition in that it eshews add-ons, instead choosing to focus on its core mission. While this makes it a little harder to use than some, the trade-off is well worth it for those interested in customization and mobile optimization. Given that GoDaddy's GoCentral Online Store is an add-on service to its web hosting product, you'll find its features a little more limited than much of the competition. But if you're a GoDaddy customer, then it's a great way to start quickly. Recently acquired by Adobe, Magento Commerce is the most enterprise-oriented e-commerce platform we've reviewed. While this puts it out of reach of most smaller operations, those with deep enough pockets and complex enough technical requirements will find its capabilities indispensable. Volusion gives small businesses the tools they need to start selling online. With that said, the platform's bandwidth fees can make it hard for entrepreneurs to scale. Table of Contents Table of Contents Return to The Top What Is E-Commerce Software? Reasons You Need a Shopping Cart Shopping Cart Prices Important Shopping Cart Features Shopping for the Correct Cart Compare Specs: Our Picks Side by Side
